Contact Information
You can reach out to us using the following contact details
People usually ask these
To cancel an order, please contact our customer service team as soon as possible. You can reach us via email, phone, or live chat to request a cancellation. Please note that orders may only be cancelled prior to shipping, so it is important to act quickly. If your order has already been shipped, it cannot be cancelled. To request a cancellation, please provide your order number and the reason for cancellation. Our customer service team will guide you through the process and provide any necessary information regarding refunds or exchanges. We strive to provide exceptional customer service and will do our best to accommodate your request for order cancellation.
If your registration is delayed, it could be due to a number of reasons. One common reason is that our verification process may take some time to confirm your information. This is to ensure the security and safety of our platform and all of our users. Another reason why your registration may be delayed is that some of the information you provided may not match our records or may be incomplete. In this case, we will contact you to request additional information or clarification. If your registration is still delayed after a reasonable amount of time, please contact our customer service team for assistance. We will do our best to resolve any issues or concerns you may have and get you registered as quickly as possible. Thank you for your patience and understanding.
To buy products from Digilois store using a Credit/Debit card or cryptocurrency, you will need a valid email address and a form of payment. If you are using a Credit/Debit card, you will need to enter your card information, including card number, expiration date, and security code. If you are using cryptocurrency, you will need a cryptocurrency wallet with sufficient funds. You can browse our selection of products by category or by using the search bar on our website. Once you have found the product you would like to purchase, simply add it to your cart and proceed to checkout. At the payment page, you can choose to pay with either Credit/Debit card or cryptocurrency. If you are paying with a Credit/Debit card, follow the prompts to complete your purchase. If you are paying with cryptocurrency, select the cryptocurrency payment option and follow the prompts to complete your purchase. After your payment has been processed, you will receive a confirmation email with your order details and estimated delivery date. You can also track your order on our website by logging into your account and viewing your order history. If you have any questions or concerns about the buying process with Credit/Debit card or cryptocurrency, please contact our customer service team for assistance. We are available to help you with any aspect of your shopping experience.
To track an order at Digilois store, simply log into your account and view your order history. You can also click on the tracking link provided in your order confirmation email. If your order has been shipped, you will be able to see its current status and estimated delivery date. You can also track your package in real-time using the tracking number provided. If you have any questions or concerns about the status of your order, please contact our customer service team for assistance. We will do our best to provide you with up-to-date information and resolve any issues or concerns you may have. Thank you for shopping with Digilois store, and we hope you enjoy your purchase!
If you are not satisfied with your purchase from Digilois store, we offer a hassle-free return and refund policy. You can return any product within 14 days of purchase for a full refund or exchange. To initiate a return or refund, please contact our customer service team and provide your order number and the reason for the return. If the reason would be logic and acceptable then we will provide you with a return shipping label and instructions on how to return the product. Once we receive the returned product, we will inspect it to ensure that it is in its original condition and packaging. If everything is in order, we will initiate the refund to your original form of payment. Please note that it may take several business days for the refund to appear on your account. If you have any questions or concerns about our refund and return policy, please contact our customer service team for assistance. We will do our best to provide you with a satisfactory solution. Thank you for shopping with Digilois online store, and we hope you enjoy your purchase!